Learn to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is vital that every employer and employee has an understanding of this concept.
It is important to use strategies for removing barriers and stereotypes and to encourage diversity in the workplace. In order to achieve this goal, you have to understand what diversity is all about, and how you can help create a more diverse world at work and at home.
With this course you will learn to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.
This course touches on the meaning and history of diversity, stereotypes, how to break down the barriers, verbal and non-verbal communication, proactivity, discrimination, diversity complaints.
At the end of this course you will be able to:
This course is designed for:
None/No previous knowledge required.
ESTIMATED COURSE DURATION
This course comes with 12 modules consisting of videos, text, case studies and quizzes.
It is a self-paced program available 24/7. Participants can learn at their own pace, anytime, anywhere and on any device.
A participation certificate will be issued on completion of the course.