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Arabic is the most widely spoken language in the world. It’s the official language of more than 50 countries and many nations that do not have it as an official language still use Arabic as one of their languages of communication. Learn Arabic, and ensure that you exceed expectations. With our Arabic Useful Phrases and words Course, you can: Use simple phrases for clothes, food and ...

Learn Brazilian Portuguese and work on your “Relacionamento” (Relationship) with your Brazilian customers. Expected to be the fifth largest economy by 2025, the emerging middle class now represent 18% of the population in Brazil. For most of the past decade, up until a couple of years ago, Brazil enjoyed a dramatic boom in consumption. With the current economic situation, buying is all amou...

Learn Portuguese and say 'olá' or 'bom dia' to your Portuguese retail clients Your Portuguese retail clients will be more relaxed than their Northern European counterpoints. The Portuguese love to chat about football, food, the economy, politics and fashion, and the weather is a favourite topic for small talk. However, at the same time, as Portugal is a rather conservative and reserved na...

Learn Spanish, and greet your customers with the warmth and personal touch they expect With 470 million native speakers (560 million total speakers), Spanish ranks as the World's No. 2 language as far as the number of individuals who speak it as their first language. Imagine the number of retail visitors you will be able welcome with just a few words of this beautiful language. The great news i...

Learn Retail Italian and welcome your Italian customer in 'la bella lingua' Courtesy is a quality that is very much appreciated in Italy, so ensure your conduct towards your Italian customers and clients is always polished. Speed of purchase is not a priority for Italians. Be patient and be prepared for some delay when you are dealing with Italian customers; it's all part of the sales pro...

Learn Retail German, and say 'hallo' to your German customers and clients “Professionalität” (Professionalism) is very important to the German retail guest. Punctuality, efficiency and good organization implies good service. Germans like to analyse and review information in detail before coming to a decision. Make sure you have plenty of facts and information to answer quickly and effic...

Learn Retail French, and avoid any 'faux pas' with your French speaking customers. If you work in retail, then you are truly an ambassador of your shop's brand and customer service. The nation that created “haute couture” puts premium on appearance, and expects an individual, warm and attentive but not overly friendly welcome. In different nations, interrupting might be improper yet in F...

Portuguese is the sixth most widely spoken language in the world. It is spoken across Europe, South America, Africa and Asia and is the official language of eight countries. By learning the language you will be able to communicate with over 200 million people worldwide. The language is spoken widely in four continents and can give you unlimited opportunities to enhance your travel experience. D...

Learn to write in Arabic with our easy, step by step video guide. The Arabic alphabet or Arabic abjad is a thing of beauty, with its cursive letters and mesmerizing dots and curves. Unlock the mystery of this stunning script, with this step by step, 'wow so easy' video guide to each magnificent letter and how it changes depending on where it is in the word. Challenge your brain with a script that...

Learn Hindi and be able to welcome your hotel guests from India with the small talk they love Learn Hindi and be able to welcome your hotel guests from India in their native language. Relationships in India are based on the personal touch and trust so make sure your small talk is up to scratch. Business etiquette requires a handshake. However, Indians themselves use the namaste. This is wher...