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Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. It is a philosophy that emphasizes the act of the leader, such as a manager or supervisor, focusing on the growth and development of their employees and ensuring their success. In doing so, the leader succeeds when their employees do. Servant leadership shows that managers can be great...

With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization and it is vital that every employer and employee has an understanding of this concept. It is important to use strategies for removing barriers and stereotypes and to encourage d...

Every organization is responsible for maintaining records, but managing and keeping records is a complex process which requires many different skills. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records an...

While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss, however, does not mean you have to sacrifice respect. However, being a likeable bos...

Every business relationship relies on contracts. Contracts are made with vendors, employees, customers, partnerships, etc. These agreements must be managed carefully, which is where contract management comes into the picture. In order to effectively implement contract management, however, it is necessary to understand what it entails. Contract management is not just contract administration. Rat...

A motivated workforce is far more likely to be a successful workforce. The happier an employee is, the higher their responsibility, productivity and efficiency will be. Motivation is the product of the enthusiasm, energy and commitment an employee puts in the accomplishment of their duties, but motivating may prove to be a very hard task for the simple reason that different people find their motiv...

Having to fire an employee is never an easy task.  Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company and it is essential to do this in a fair, but clear, direct and firm manner. Terminating an employee is often stressful and distressing for both parties and one of the hardest aspects of preparing to fire an emplo...

High Performance Teams are organizations, teams or groups working together in synergy to achieve the same goals. In creating high performance teams, employees become more satisfied, and their quality of work improves. Taking the time to build high performance teams in an organization creates loyalty and mutual trust, creates visibility and a positive atmosphere, enhances collaboration and communic...

Get an introduction to Six Sigma and how its process management tools can improve businesses Six Sigma is a set of qualitative and quantitative quality tools that can help a business improve their processes. The efficiency built into the business processes brings about improved profits, confidence and quality. Ultimately this effort is there to ensure customer satisfaction. The term Six Sigm...

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life, both sides improve dramatically. You will become healthier, mentally and physically, and more productive at work as a result. With the Work-Life Balance course, discover the secret of managing your time to enjoy life. Better tim...