Marketing and Sales – Online Course
A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative in your marketing tactics. This workshop will show you how to get maximum exposure at minimum cost. You will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line. This will help you know how to: ...
Dynamite Sales Presentations – Online Course
A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need. This will help you know how to create a winning proposal and how to turn it into a dynamite sales p...
Crm – an Introduction to Customer Relationship Management – Online Course
This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization. This course will help you know how to: Demonstrate an understanding of the terms and benefits of CRM on...
Call Center Training – Sales and Customer Service Training for Call Center Agents – Online Course
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in...
Body Language – Reading Body Language as a Sales Tool – Online Course
Body language can make or break our efforts to establish long, trusting personal or professional relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. Knowing how t...
Building Relationships for Success in Sales – Online Course
No one questions that making friends is a good thing. In this course, discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. This will help you learn: The benefits of developing a support net...