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To become a Six Sigma Green Belt, you must learn that a process is a means of creating and delivering products and services needed by customers. According to Takashi Osada, Japanese author and quality pioneer, “if the process is right, the results will take care of themselves.” By Six Sigma standards, a “right process” is one that creates and delivers precisely what the cus...

Six Sigma is a data-driven improvement philosophy that views all activities within an organization as processes whose inputs can be controlled to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools for driving process, product, and ...

A Scrum Master helps project teams properly use Scrum, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. ...

With Sales Force being the most popular CRM in the world, having a strong base of knowledge in Sales Force not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software. This ITU course covers all aspects of Sales Force use from beginners level operation to advanced skills for experienced users. Some of the topics included...

This course is designed to teach students how to prepare a professional resume. The course outlines important information regarding the importance of resumes, structure, and tips and tricks of word processor when developing resumes. This course will teach students how to build a strong resume, which is imperative in today's competitive job market. [student]This course is delivered by one of our...

QuickBooks Point of Sale helps retailers go far beyond the cash register with an easy-to-use, affordable, scalable, customizable, integrated software and hardware system. It handles routine tasks so retailers can pay more attention to running their business. The solution can track inventory, sales, and customer information, giving retailers more time to think about what to stock, how to price merc...

This course is training for the Quickbooks accounting software that combines a variety of accounting processes into one user-friendly system. Quickbooks primary function is to alleviate the use of multiple tables, spreadsheets, and tracking sheets necessary to document and maintain accounting tasks at a company. Accounting figures are also easily reconciled for tax purposes with Quickbooks. The so...

What will you learn? The concepts that are covered in the PMP® examination and provide a knowledge base for examination preparation. Who is this course for? Experienced Project Managers that meet PMI® hands-on project experience and educational requirements for taking the examination. The course covers PMP examination application requirements, application procedures, and the types of questio...

This course is in preparation for the PMI Risk Management Professional (PMI-RMP) exam. PMI’s Risk Management Professional (PMI-RMP) credential is a solution to project management’s increasing growth, complexity, and diversity. Globally recognized and demanded, the PMI-RMP fills the need for a specialist role in project risk management. This certification recognizes the profession...

Getting a project manager certification as a Certified Associate in Project Management (CAPM®) is an asset that will distinguish you in the job market and enhance your credibility and effectiveness working on — or with — project teams. Organizations with standardized practices attain better results, as shown in our 2015 Pulse of the Profession® report. Because the ...